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Terms & Conditions
Please check Terms of Services

Oneway

  • Charges Included: State Tax, Driver Allowance, Night Charges, Service tax
  • Extra charges: Parking (if any), Airport Charges (if any), Toll Tax, MCD Tax
  • Waiting charges @ Rs. 200/hr after 30 mins. Billed on Hourly Basis. (If your cab is late, then we compensate you with same amount)
  • Additional pickup/drop off charges @ Rs. 200 per additional pickup/drop-off point in radius of 5 kms. (Not allowed beyond 5kms. If allowed then additional charges may be applicable.)
  • Any parking or Airport Charges would be extra.
  • AC would be switched off in hilly areas
  • Balance amount needs to be paid at the beginning of the journey.
  • Editing in booking details after confirmation of booking will be done on discretion of company and charged @ Rs.250. Any difference in fare will be charged extra.

Local

  • Charges Included: Hrs/Kms as per package, Driver Allowance, Service Tax
  • Extra Charges: Toll tax, Parking (if any), Airport Charges (if any)
  • Night charges @ Rs.250/night will be applicable between 10 PM to 6 AM.
  • This is just an estimate, actual amount will depend on kms and hours used.
  • Kms. and time will be billed from garage to garage
  • This fare does not include inter-state tax, toll and parking.
  • This cab can be used only for traveling within the city.
  • Balance amount needs to be paid at the beginning of the journey.
  • Editing in booking details after confirmation of booking will be done on discretion of company and charged @ Rs.250. Any difference in fare will be charged extra.

Outstation/ MultiCity

  • Charges Included: Fuel charge, Driver Allowance, Night Charges, Service tax
  • Extra Charges: Tolls & inter-state tax, Green tax (if any), Parking (if any), Airport Charges (if any), Entry tax (if any), Passing Charges (if any), or any other charge.
  • Night charges @ Rs.250/night will be applicable between 10 PM to 6 AM.
  • This is just an estimate, actual amount will depend on kms used.
  • Kms. will be billed from garage to garage
  • This fare does not include inter-state tax, green tax, toll and parking.
  • Hill charges would be extra @ Re. 2/km (Uphill & downhill)
  • AC would be switched off in hilly areas.
  • Balance amount needs to be paid at the beginning of the journey.
  • Editing in booking details after confirmation of booking will be done on discretion of company and charged @ Rs.250. Any difference in fare will be charged extra.

Outstation/ MultiCity (all inclusive)

  • Charges Included: Driver Allowance, Night Charges, Tolls & inter-state tax, Hill Charges, Service tax
  • Extra Charges: Parking (if any), Any other charge which is not mentioned in "Charges Included")
  • This is just an estimate, actual amount will depend on kms used.
  • Kms. will be billed from garage to garage
  • This fare does not include inter-state tax, green tax, toll and parking.
  • Hill charges would be extra @ Re. 2/km
  • AC would be switched off in hilly areas.
  • Balance amount needs to be paid at the beginning of the journey.
  • Editing in booking details after confirmation of booking will be done on discretion of company and charged @ Rs.250. Any difference in fare will be charged extra.

Cancellation Policy

You may cancel your booking from the My Account page after logging in online or by calling the call centre at any time after making a booking. Although a cancellation charge may be application as per the below schedule:
  • Within 6 hours of scheduled journey: 100% of the booking amount (Maximum Rs. 2000).
  • Between 6 to 24 hours of scheduled journey: 50% of the booking amount (Maximum Rs. 1000).
  • Before 24 hours of scheduled Journey: Rs. 200 from the booking amount.
  • Within 1 hour of booking time- 50% of booking amount (Max.500) [This point will prevail over point 1]
  • For amount paid by cash, a cheque will be dispatched and for amount paid by card or net-banking, amount will be automatically refunded.
  • Hippo Cabs reserves the right to cancel/change/switch the Cab
  • HIPPO CABS SHALL NOT BE RESPONSIBLE FOR CANCELLATION OF BOOKING DUE TO UNAVAILABILITY OF CAB / CANCELLATION BY TPSP / OR ANY OTHER REASON.
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